How to remove extra Checkpoint printers Step-by-step guide Unplug the USB cable from the printer. (If there are multiple printers plugged in, unplug them all.) Hold down Windows key, tap R key, release Windows key. NOTE: If this does nothing, login as user "mp" - click here for instructions Type in "control printers" (without quotes). Click "OK" Right-click on a printer. (Long-press on touchscreen) Click/tap "Remove device" Enter the MP username/password if prompted (won't happen if you're logged in as MP) Repeat step numbers 5-7 for ALL printers. Plug in the USB cable to the printer you want to use. Confirm the printer automatically adds itself within 1 minute, and shows up in the Printers window. Right-click (or long-press) the newly-added printer, and select "set as default" (if it's not already selected) If you get a pop-up, click OK: Reboot the computer and try checkpoint printing again.